Getting Started

Connect your accounts and provision the required eBay Business Policies

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Connect your accounts and provision the required eBay Business Policies once. After you finish these steps you can jump straight into creating drafts.

1. Connect your accounts

Authorize DraftPilot to read your Dropbox listing photos and manage eBay listings in your production account.

Dropbox

Please connect Dropbox to continue.
Connect Dropbox
Connection is required so DraftPilot can pull product photos automatically.

eBay

Please connect eBay to continue.
Connect eBay
This link grants DraftPilot permission to create policies, locations, and draft offers on your behalf.

2. Opt in to Business Policies

eBay needs Business Policies for payments, shipping, and returns before DraftPilot can post offers on your behalf outside of the standard eBay website.

Connect eBay to manage Business Policies.
Open eBay Business Policies ↗

3. Create your core policies

Use the recommended templates below or customize each policy in detail. DraftPilot will reuse these policies whenever it provisions draft listings.

Payment policy

Connect eBay to review payment policies.

Requires immediate payment from buyers and applies to all categories except motor vehicles.

Customize

Shipping policy

Connect eBay to review shipping policies.

Recommended default uses USPS Ground Advantage (calculated) with a three-day handling window so Smart Shipping discounts stay available.

Customize

Return policy

Connect eBay to review return policies.

Sets a 30-day return window with buyer-paid return shipping. Adjust the template if your catalog needs different terms.

Customize

4. Marketing defaults

Control default settings for Promoted Listings. These values are used when creating new ads for your listings.

Promotion settings

Connect eBay to configure marketing defaults.
Percentage of sale price paid as advertising fee (typically 2-20%).
Paste the campaign ID from your eBay Promotions dashboard.

5. Confirm your shipping location

eBay drafts require at least one inventory location. Add your warehouse address directly on eBay before returning to DraftPilot.

Connect eBay to manage locations.
Manage locations
Use the Manage link above to add or edit locations on eBay.

Next steps

Once everything above shows “Ready”, you can head back to the dashboard to start generating drafts.